Return & Repair

Return and repair of goods manufactured by TempStamp.ru is regulated by the law "On Protection of Consumer Rights", the contract and warranty.. 
1. If the goods are purchased by an individual and 14 days have not passed since the date of sale, we will repair, replace, or refund the money for the goods in accordance with the Law on the Protection of Consumer Rights. If the goods are purchased by a legal entity, then the relationship between legal entities is determined by the Civil Code of the Russian Federation and the Agreement signed by the parties.
2. If from the date of sale it took from 14 days to one year, we will repair our products for free if such repair is subject to the conditions of the warranty.
3. If more than one year has passed since the sale, we will carry out repairs according to the price list for repair work.
4. Failure of heating elements of any type and size, as well as their replacement, are not a guarantee case.
5. Replacement and repair are possible only after inspection of the goods by our specialists at the address 125464 Moscow, Pyatnitskoye sh. house 7 building. one.
6. Shipping costs are paid by the buyer.
7. The repair period is not more than 14 working days.